Firefly is open Monday through Friday from 7am - 5pm (dogs must be picked up by 5pm). We do not
have staff to take in or check out dogs after 5pm. All hands are on deck to sanitize
kennels, clean floors, and prepare for the next day. This is our busiest time of the
day and any interruptions will not allow us the time we need to complete our work.
We do understand that unforeseen situations and emergencies arise and will do the best we can to
work with you only in these times.
Please do not call and say you will be late unless it's a true emergency.
Late pickup is from 5pm - 5:30pm and a late fee of $25/dog will apply. Absolutely no pick up after 5:30pm.
If you can't make closing, you may request to board your dog overnight. Boarding fees
will be applied.
We highly recommend providing a plastic container with at least two meals in case your dog needs
to stay the night for any number of reasons...